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Tourist
Posts: 2

quik

I bought a quik key but it does not fit an iphone or android ?? cannot return it because no one from support every calls me back

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GoPro
Posts: 9,931

Re: quik

@lydlyd, we'd like to gather more details to see how we can help. Are you using a Quik Key for iOS? Or do you have the Quik Key model compatible with Android devices?

 

Additionally, if you can post back a photo of your GoPro Quik Key, it'll definitely help out.

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Tourist
Posts: 2

Re: quik

I mistakingly ordered the Android version but need an IOS . I would like to return it so need an RMA . Do I have to buy a separate SD card to the one in the camera ?
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GoPro
Posts: 20,061

Re: quik

Hi @lydlyd

 

You need to refer to the same store you got the item from.

If this was purchased via gopro.com, please reach out to our Support Team.

You may submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of our representatives.

 

Thanks!

Ej