Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Sightseer
Posts: 1

quik is not downloading videos

[ New ]

I just got the gopro MAX, and everytime i connet it to my PC quik will come up show its conneted to the MAX but said "no files to import" but the care is showing their are videos there?  try formating the care, updating the camera and quik program, and still noting.  No club.

 

GoPro
Posts: 17,584

Re: quik is not downloading videos

[ New ]

Hello, @ffison52. Are you trying to import and/or view your 360 media from MAX? If so, install the GoPro Player instead. The Quik for desktop app is not designed to handle 360 media and is no longer in development.