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Posts: 1

quik is not downloading videos

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I just got the gopro MAX, and everytime i connet it to my PC quik will come up show its conneted to the MAX but said "no files to import" but the care is showing their are videos there?  try formating the care, updating the camera and quik program, and still noting.  No club.


Posts: 17,584

Re: quik is not downloading videos

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Hello, @ffison52. Are you trying to import and/or view your 360 media from MAX? If so, install the GoPro Player instead. The Quik for desktop app is not designed to handle 360 media and is no longer in development.