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%3CLINGO-SUB%20id%3D%22lingo-sub-189683%22%20slang%3D%22en-US%22%3Epreview%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-189683%22%20slang%3D%22en-US%22%3E%3CP%3Ei%20checked%20your%20website%20and%20i%20cannot%20get%20my%20preview%20to%20work%20when%20i%20press%20record%20on%20my%20iphone%206s.%20it%20used%20to%20work%20now%20its%20stopped%20any%20ideas%20why.It%20shows%20up%20then%20dissapears%20when%20i%20press%20record.My%20phone%20suppports%20720.960%20ans%201080%20x60%20FPS%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-189742%22%20slang%3D%22en-US%22%3ERe%3A%20preview%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-189742%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F63241%22%20target%3D%22_blank%22%3E%40reddawn12185%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESee%20if%20the%20steps%20to%20fix%20here%20will%20help%20resolve%20the%20issue.%20Let%20us%20know%20how%20it%20goes.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-213958%22%20slang%3D%22en-US%22%3ERe%3A%20preview%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-213958%22%20slang%3D%22en-US%22%3E%3CP%3ETo%20start%2C%20please%20make%20sure%20that%20your%20device%2C%20camera%20and%20app%20are%20all%20updated%20to%20the%20most%20recent%20versions.%20This%20typically%20solves%20any%20connection%20issues.%20Please%20also%20be%20sure%20that%20all%20devices%20are%20compatible%20with%20each%20other%2C%20as%20some%20devices%20do%20not%20support%20Live%20Preview.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

preview

i checked your website and i cannot get my preview to work when i press record on my iphone 6s. it used to work now its stopped any ideas why.It shows up then dissapears when i press record.My phone suppports 720.960 ans 1080 x60 FPS


Accepted Solutions
Tourist
Posts: 4

Re: preview

[ Edited ]

To start, please make sure that your device, camera and app are all updated to the most recent versions. This typically solves any connection issues. Please also be sure that all devices are compatible with each other, as some devices do not support Live Preview.

View solution in original post


All Replies
GoPro
Posts: 7,857

Re: preview

Hello @reddawn12185

 

See if the steps to fix here will help resolve the issue. Let us know how it goes. 

 

Thanks, 
Marius

Tourist
Posts: 4

Re: preview

[ Edited ]

To start, please make sure that your device, camera and app are all updated to the most recent versions. This typically solves any connection issues. Please also be sure that all devices are compatible with each other, as some devices do not support Live Preview.