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Tourist
Posts: 2

non riesco a fare funzionare live con hero 7 black e i phone 6s

[ New ]

non riesco a fare la diretta live su fb con hero 7 black e Iphone 6s cosa sbaglio?


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GoPro
Posts: 18,440

Re: non riesco a fare funzionare live con hero 7 black e i phone 6s

[ New ]

Hello, @faan68. Have you been able to live stream to FB before using the same devices? Are you trying to stream to your Facebook profile, a page, or a group? Do you get an error message or a notification on the app as to why the live stream does not push through? 

 

To further isolate the issue, make sure that your HERO7 Black is updated to the latest firmware, that your iPhone is running on the latest OS version (which version is your phone on?), and that you have the latest version of the app installed. It will also help to restart your phone before trying again. 

 

Try live streaming again following the instructions on How to live stream from your GoPro.

 

View solution in original post


All Replies
GoPro
Posts: 18,440

Re: non riesco a fare funzionare live con hero 7 black e i phone 6s

[ New ]

Hello, @faan68. Have you been able to live stream to FB before using the same devices? Are you trying to stream to your Facebook profile, a page, or a group? Do you get an error message or a notification on the app as to why the live stream does not push through? 

 

To further isolate the issue, make sure that your HERO7 Black is updated to the latest firmware, that your iPhone is running on the latest OS version (which version is your phone on?), and that you have the latest version of the app installed. It will also help to restart your phone before trying again. 

 

Try live streaming again following the instructions on How to live stream from your GoPro.

 

Tourist
Posts: 2

Re: non riesco a fare funzionare live con hero 7 black e i phone 6s

[ New ]

thank you

GoPro
Posts: 18,440

Re: non riesco a fare funzionare live con hero 7 black e i phone 6s

[ New ]

You are welcome, @faan68. Let us know how it works out.