Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Posts: 1

no screen preview on note 10

i have hero 8 and note 10 plus and preview is ok but once i record, i don't see any on my camera. It says it is not supported?

Posts: 14,474

Re: no screen preview on note 10

Hello, @bethcha. Does it matter which resolution setting you were recording at? Not all resolution settings are supported in live preview (view on the app while the camera is recording). See a list of supported resolutions here


Try changing resolutions (say 1080p, 30 fps) and see if it makes a difference. 


To verify though, did you say you are unable to see a preview on the camera and not the app?