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Sightseer
Posts: 1

my app does not transfer videos to the cloud

I can transfer filoes fro the GoPro to the App in my iPhone, but not all the files are then transferred to the cloud.

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GoPro
Posts: 9,137

Re: my app does not transfer videos to the cloud

Hello @flyhatless. Please try to access the Manage page on your PLUS Media Library using a web browser on your computer, and then check if you have the files on the list. From there, you can either retry uploading the media or delete it from the list so you can try re-uploading. Let us know how it goes.