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Sightseer
Posts: 1

mot de passe

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Bonjour, j'ai voulu utiliser ma GOPRO ce week end en la connectant à l'app de mon nouveau téléphone... impossible de me rappeler mon mot de passe afin de visionner les vidéos faites ! Savez vous m'aider? Merci


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GoPro
Posts: 23,212

Re: mot de passe

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Hi @sunnyriver36270

 

You would need to do a Wi-Fi reset on the camera.

Please follow the steps on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276

Once done, pair the camera to your phone. See https://community.gopro.com/t5/en/Pair-Your-Camera-with-the-GoPro-App/ta-p/394285 for reference.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej

 

View solution in original post


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Highlighted
GoPro
Posts: 23,212

Re: mot de passe

[ New ]

Hi @sunnyriver36270

 

You would need to do a Wi-Fi reset on the camera.

Please follow the steps on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276

Once done, pair the camera to your phone. See https://community.gopro.com/t5/en/Pair-Your-Camera-with-the-GoPro-App/ta-p/394285 for reference.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej