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Hiker
Posts: 34

longues vidéos sur gopro cloud - problème avec Quik 8.6.1 on IOS 14.6

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J'ai remarqué différents problème dans la nouvelle application Quik pour IOS (dernière version tant d'IOS que de Quik) avec les vidéos longues (>8:52' en mode "activity"):

- la camera GoPro les téléverse proprement dans le cloud GoPro, et le cloud indique les vidéos longues (prise de plus de 8:52 en mode activité) comme une seule séquence (même si en réalité il y avait plusieurs fichiers sur la carte SD)


- lorsque Quick la télécharge dans l'applciation , il rescinde le fichier en plusieurs morceaux....mais l'ordre de tri en devient incorrect: la vidéo apparait triée sur base de l'heure duy téléchargement dans Quik et non pas à l'heure de capture originale comme attendu. C'est gênant car cela perturbe la séquence des différentes prises lorsque l'on fait un montage.

- ...et puis autre problème: les morceaux scindés sont ensuite téléversés eux mêmes de façon redondante avec ce que la caméra GoPro avait déjà téléchargé: les fragments (8:51') apparaissent cette fois comme des séquences distinctes (mais toutes avec la même date de capture) dans le cloud GoPro   

GoPro
Posts: 3,343

Re: longues vidéos sur gopro cloud - problème avec Quik 8.6.1 on IOS 14.6

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Hi,

So did I get that right?

Camera uploads the chapters
Cloud shows one long sequence
when downloaded back to Quik App you have separated files but in wrong order
and those separated files also get uploaded to Cloud?

Sounds like some complicated things here, I will try to know more.
Hiker
Posts: 34

Re: longues vidéos sur gopro cloud - problème avec Quik 8.6.1 on IOS 14.6

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Your description is very accurate.

Just one clarification: the wrong sort order of the fragment is is not between the files of the sequence. The wrong sort order is the following: all those distinct file (fragments of the longer sequence) are jointly sorted wrong from the other (shorter) files taken during the activity (mountainbike tour in my case). It looks the Quik download time is taken into account, not the capture time as expected.

GoPro
Posts: 3,343

Re: longues vidéos sur gopro cloud - problème avec Quik 8.6.1 on IOS 14.6

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Ok so.... it's not going to be an easy one - even for me :)

When you upload your footage directly from camera to Cloud then your video will "appear" concatenated in the Cloud as one thumbnail, the proxy shows it as a single file for playback purposes but it's not a single file actually.
So when you download it to your app, you download single files.
Which are then in your app tab and because they are in your app tab they get uploaded again to your Cloud.
This is all expected behaviour.

If you didn't use camera as a hub (= upload straight from camera to Cloud) then you would have gotten the individual files onto your app, which would have been sent as individual files to the Cloud.

All this was implemented so that Chapters don't loose their metadata.

Timestamps are retained though.

About order:
So the chapters and the other videos, are not shot on the same GoPro then right, those are other videos from a phone or??
"are jointly sorted wrong from the other (shorter) files taken during the activity"
It's possible that the issue here is more of a UTC / GMT timezone thing issue.

The purpose was to fix a bug of metadata not being retained but we end up with something a tiny bit complex...
So for now it may be confusing sorry... we need time to settle on the best approach forward.
Highlighted
Hiker
Posts: 34

Re: longues vidéos sur gopro cloud - problème avec Quik 8.6.1 on IOS 14.6

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You wrote 


So the chapters and the other videos, are not shot on the same GoPro then right, those are other videos from a phone or??
"are jointly sorted wrong from the other (shorter) files taken during the activity"
It's possible that the issue here is more of a UTC / GMT timezone thing issue.

 

Yes they were taken from the same camera: in Quik, the chapters appear to be sorted at the time they were split-downloaded from GoPro cloud. For video sequences that were taken on the same camera but are short enough in order not to require the split in chapters in quick, they appear at the date of "capture" (as expected)


The purpose was to fix a bug of metadata not being retained but we end up with something a tiny bit complex...
So for now it may be confusing sorry... we need time to settle on the best approach forward.

I am afraid there is a bug due to that coplexity, at least for the ones in my timezone. The chapter redundntely uploaded (by Quik in complement to the combined video resulting from the camera jupload) are however properly sorted in GoPro cloud (although all chapters have the same start date which is incorrec). The sort issue specifically appears in Quik.