12-03-2018 09:38 PM
I bought my hero7 black, I downloaded the quick and the app asked me to download an update, I did and I reloaded the gopro then when I turned everything on it worked normally except that when I turn off the camera it stays as if it is in stand by mode with the red LEDs on, does not turn off completely, how can you help me?
12-04-2018 07:45 AM
Do the red lights never go off at all? How does it go when you pull the battery out? Try recording using the camera and see if the red LED turns off after you stop recording.
Try manually updating the camera following the instructions here . Let us know how it goes.