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Tourist
Posts: 2

imagen en vivo distorcionada

La imagen en vivo de la cámara en la aplicación se ve totalmente distocionada! Sin emgarbo, cuando adquiero la foto y la observo en la aplicación, si se observa bien. Es solo la imagen en vivo la que no puedo ver y es totalmente distorcionada

Actualicé la aplicación pero se observa igual.

Gracias

Saludos

Screenshot_20190113-192400.png
GoPro
Posts: 10,671

Re: imagen en vivo distorcionada

 

Hi @franqal

 

The preview in the GoPro app has lower resolution so that there can be less lag between the camera and the phone. Typically, the preview is just used for framing the shot, not for viewing the video at maximum quality, the video stored on the card should be of good quality. 

 

Thanks!
Ej

Tourist
Posts: 2

Re: imagen en vivo distorcionada

Hi Aragon, thanks for answering. But before I could see on the cell phone (the same cell phone) what the gopro is filming, but now both for video as it is photographed, it visualizes as the attached image

GoPro
Posts: 10,671

Re: imagen en vivo distorcionada

 

Hi @franqal

 

What phone and camera are you using?

Have you tested if the same happens on a different mobile device?

Have you tried to uninstall then reinstall the app?

 

Thanks!

Ej