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Tourist
Posts: 1
Accepted Solution

iPhone App closes

My iPhone app says it is connected to my Hero4 but closes when I click on Control your GoPro


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GoPro
Posts: 16,068

Re: iPhone App closes

Hi @stevenc611

 

I'm sorry to hear you're having issues using our app! When you get a chance, please check out this article to resolve your issue -

https://community.gopro.com/t5/en/How-to-Resolve-GoPro-App-Crashing-or-Freezing-Issues/ta-p/392953

 

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!
Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 16,068

Re: iPhone App closes

Hi @stevenc611

 

I'm sorry to hear you're having issues using our app! When you get a chance, please check out this article to resolve your issue -

https://community.gopro.com/t5/en/How-to-Resolve-GoPro-App-Crashing-or-Freezing-Issues/ta-p/392953

 

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!
Ej