iPad IOS app in landscape mode [ New ]

[faststorm4760]

When viewing photos/films from my Hero3+ via my iPad, I would like to use landscape mode the whole time. Both when viewing the library and when previewing the films. So turning the iPad to landscape mode when previewing a photo or a film works like a charm, but when I´m going back to viewing the library, all the other photos/films as thumbnails in the overview, then the app goes back to portrait mode. Why?? I see no good argument for not showing library in landscape mode, I find it strange that this even occurs... ? Anyone with the same though? Anyone with a solution I haven´t seen? When using a keyboard attached to the iPad this portrait-behaviour is not wanted.

Thanks,

Roger

[jayr3438]

Hi @faststorm4760,

Can you send a screenshot?

I think that is only normal on Apple devices since the thumbnail is on square format. 

Regards,

-Jay 

[faststorm4760]

Thanks for the rapid response @jayr3438

PM with screenshot sent.

[jayr3438]

Hi @faststorm4760, 

Thanks! 

Will check that. 

-Jay. 

[sweetdive87258]

I'm facing some issue it was working smoothly on my iPad Pro when it was running on ios 10 however as I have updated to ios 11.3 whenever now I am opening the app it only loads a blank screen on the startup and crashes after a while automatically. How do I fix it? with regards

[bluebeach10371]

Any update on this?  I’m experiencing the same issue - app is always in portrait orientation.  Cameras/footage orients fine but app is annoying to use.

iPad Pro v. 12.0.1

thanks

[mariustanya]

Hello  @sweetdive87258, 

This issue maybe due to the operating system on your device. Have you been able to uninstall and re-install the GoPro app after you have updated the OS on your iPad? See if gets rid of the crashes. Let us know how it works out. 

Thanks,
Marius

[mariustanya]

Hello @bluebeach10371, 

This is issue is unique to iOS devices. We will submit this to the team for consideration in future updates. 

Thanks, 

Marius