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Tourist
Posts: 3

iPad IOS app in landscape mode

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When viewing photos/films from my Hero3+ via my iPad, I would like to use landscape mode the whole time. Both when viewing the library and when previewing the films. So turning the iPad to landscape mode when previewing a photo or a film works like a charm, but when I´m going back to viewing the library, all the other photos/films as thumbnails in the overview, then the app goes back to portrait mode. Why?? I see no good argument for not showing library in landscape mode, I find it strange that this even occurs... ? Anyone with the same though? Anyone with a solution I haven´t seen? When using a keyboard attached to the iPad this portrait-behaviour is not wanted.

 

Thanks,

Roger

GoPro
Posts: 6,097

Re: iPad IOS app in landscape mode

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Hi @faststorm4760,

 

Can you send a screenshot?

I think that is only normal on Apple devices since the thumbnail is on square format. 

 

 

Regards,

-Jay 

Tourist
Posts: 3

Re: iPad IOS app in landscape mode

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Thanks for the rapid response @jayr3438

PM with screenshot sent.
GoPro
Posts: 6,097

Re: iPad IOS app in landscape mode

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Hi @faststorm4760

 

Thanks! 

Will check that. 

 

-Jay. 

Tourist
Posts: 5

Re: iPad IOS app in landscape mode

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I'm facing some issue it was working smoothly on my iPad Pro when it was running on ios 10 however as I have updated to ios 11.3 whenever now I am opening the app it only loads a blank screen on the startup and crashes after a while automatically. How do I fix it? with regards

Sightseer
Posts: 1

Re: iPad IOS app in landscape mode

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Any update on this?  I’m experiencing the same issue - app is always in portrait orientation.  Cameras/footage orients fine but app is annoying to use.

 

iPad Pro v. 12.0.1

 

thanks

GoPro
Posts: 16,921

Re: iPad IOS app in landscape mode

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Hello  @sweetdive87258

 

This issue maybe due to the operating system on your device. Have you been able to uninstall and re-install the GoPro app after you have updated the OS on your iPad? See if gets rid of the crashes. Let us know how it works out. 

 

Thanks,
Marius

 

 

GoPro
Posts: 16,921

Re: iPad IOS app in landscape mode

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Hello @bluebeach10371

 

This is issue is unique to iOS devices. We will submit this to the team for consideration in future updates. 

 

Thanks, 

Marius