Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Tourist
Posts: 6
Accepted Solution

iOS 13 connectivity issue

I have an iPhone running iOS 13.1.2. I have a GoPro Hero3 which has just has the firmware updated. I updated the GoPro app this morning. My iPhone sees and connects to the GoPro WiFi. Then it tells me the camera isn’t recognized. What’s up? What am I doing wrong? Help!!!

Accepted Solutions
Highlighted
GoPro
Posts: 18,915

Re: iOS 13 connectivity issue

HI @royalwave36541

 

Sorry to hear you're having issues. Following updates, it's a good idea to restart your phone before re-pairing your camera to the GoPro app. This should resolve your issue!

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 18,915

Re: iOS 13 connectivity issue

HI @royalwave36541

 

Sorry to hear you're having issues. Following updates, it's a good idea to restart your phone before re-pairing your camera to the GoPro app. This should resolve your issue!

Let us know how it goes.

 

Thanks!

Ej