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Tourist
Posts: 6

iOS 13 connectivity issue

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I have an iPhone running iOS 13.1.2. I have a GoPro Hero3 which has just has the firmware updated. I updated the GoPro app this morning. My iPhone sees and connects to the GoPro WiFi. Then it tells me the camera isn’t recognized. What’s up? What am I doing wrong? Help!!!

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GoPro
Posts: 26,073

Re: iOS 13 connectivity issue

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HI @royalwave36541

 

Sorry to hear you're having issues. Following updates, it's a good idea to restart your phone before re-pairing your camera to the GoPro app. This should resolve your issue!

Let us know how it goes.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 26,073

Re: iOS 13 connectivity issue

[ New ]

HI @royalwave36541

 

Sorry to hear you're having issues. Following updates, it's a good idea to restart your phone before re-pairing your camera to the GoPro app. This should resolve your issue!

Let us know how it goes.

 

Thanks!

Ej