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Tourist
Posts: 10
Accepted Solution

how to update camera using app

website says to update camera but app doesn't say an update required, which is right.

As far as I can see if the app doesn't say update available you don't update?


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GoPro Community Manager
Posts: 7,505

Re: how to update camera using app

It's possible that updates done through the apps can say that they are fully installed, but there may still be issues with the installation due to how the files were transferred or extracted and installed. As a precaution, we recommend users do a manual update if there's any question about the firmware since a manual update puts the update files directly on your SD card. 

 

The instructions for doing a manual update are on the page for each camera model at https://gopro.com/en/us/update/.

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Highlighted
GoPro Community Manager
Posts: 7,505

Re: how to update camera using app

It's possible that updates done through the apps can say that they are fully installed, but there may still be issues with the installation due to how the files were transferred or extracted and installed. As a precaution, we recommend users do a manual update if there's any question about the firmware since a manual update puts the update files directly on your SD card. 

 

The instructions for doing a manual update are on the page for each camera model at https://gopro.com/en/us/update/.