07-18-2018 03:07 PM
You can go to GoPro.com and then sign in.
Once signed in click on your account and choose media.
From there you can drag and drop your file.
For more details please check.
Or contact GoPro Customer Support via phone or chat.
They can assist you.
07-18-2018 03:35 PM
Are you using a computer right now?
Please try to plug in your phone to your computer and then on gopro website there is upload button.
Click on that and browse through media on your phone storage.
Let me know if that will work