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Tourist
Posts: 4

how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

how to downgrade firmware from version 5 to version 3 on gopro hero 4

GoPro
Posts: 24,406

Re: how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

Hi @boni162

 

We do not suggest downgrading the firmware version.

It is always best to use the latest one.

 

Thanks!

Ej

Tourist
Posts: 4

Re: how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

my wifi stop working, i havent used my camera for a year. No matter what I do there is no blue light on the cam. I read if you go back to version 3 it might work agian.

Thanks

GoPro
Posts: 24,406

Re: how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

Hi @boni162

 

Try resetting the cameras W-Fi settings.

If it's still the same re-flash the software.

 

Reference links:

https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276

https://gopro.com/en/us/update

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej

Tourist
Posts: 4

Re: how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

I triyed reset the camera and WIFI numerius time with zero results.

How do I refresh the software?

Thanks

GoPro
Posts: 12,501

Re: how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

@boni162, reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

Tourist
Posts: 4

Re: how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

If it will not work, can I send to you for repair. Will you be able to fix it.

Thanks

GoPro
Posts: 12,501

Re: how to downgrade firmware from version 5 to version 3 on gopro hero 4

[ New ]

@boni162, If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.