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Sightseer
Posts: 1

how to cancel subscription

[ New ]

how do i cancel my gopro plus subscription? there is no cancel subscription in the app or in google play.

P.S. Im using an andriod device and a windows PC. neither of them has the option of cancelling. 


Accepted Solutions
GoPro
Posts: 32,093

Re: how to cancel subscription

[ New ]

Hi @quickgorge4040

 

Cancelling the subscription is through the same way you have signed up for GoPro Plus.

If you have done it through the AppStore or Playstore, you should be able to cancel from there.

If you have subscribed through gopro.com, you only need to login to your GoPro Account through gopro.com/login .

Once logged in, go to Settings (dropdown option under your name on the upper right portion of the page), click on Subscription, then select Cancel Membership. 

 

Let us know how it goes.

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 32,093

Re: how to cancel subscription

[ New ]

Hi @quickgorge4040

 

Cancelling the subscription is through the same way you have signed up for GoPro Plus.

If you have done it through the AppStore or Playstore, you should be able to cancel from there.

If you have subscribed through gopro.com, you only need to login to your GoPro Account through gopro.com/login .

Once logged in, go to Settings (dropdown option under your name on the upper right portion of the page), click on Subscription, then select Cancel Membership. 

 

Let us know how it goes.

 

Thanks!

Ej