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Tourist
Posts: 3

hero9 black set up auto upload no networks found

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please fix this ASAP. i have pixel (Android 10), pixel 3 (Android 11), and pixel 5 (Android 11) and none of them work with this gopro hero9 black. i am trying to set up auto upload and it says "No Networks Found". i am in a condo with tens of networks around and the gopro says it cant find any... this is absurd.
i recorded my screen on the phone but mp4 is not a valid attachment :/

Tourist
Posts: 3

Re: hero9 black set up auto upload no networks found

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im wondering if its because i signed up for the subscription through google and not directly with gopro.

Tourist
Posts: 5

Re: hero9 black set up auto upload no networks found

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I am experiencing this exact issue. Pixel 3 Android 11. It doesnt matter whether i am on the 2.5G or 5G wifi network I can connect and control my camera from my phone but when I try to set up autoupload it shows no networks available repeatedly. I also have tens of wifi networks in my complex. 

Tourist
Posts: 3

Re: hero9 black set up auto upload no networks found

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i got an email recently telling me to try the new app version 7.3. i did, no luck... same issue persists
GoPro
Posts: 18,440

Re: hero9 black set up auto upload no networks found

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Thank you for sharing, @sunnylift2774, and @charry14. Our team is looking into this issue. We will post back as soon as we have new information. 

GoPro
Posts: 2,366

Re: hero9 black set up auto upload no networks found

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Hi,

I'm sorry but the fix isn't available just yet.
Sightseer
Posts: 1

Re: hero9 black set up auto upload no networks found

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same issue, galaxy s20 ultra, gopro app v7.3.1

 

i have a two tablets, two phones, and two laptops all connecting to wifi without issue from the same seat i am sitting. i just connected gopro 8 black and hero 5 session to wifi. there is wifi.

 

please fix asap this is ridiculous

Sightseer
Posts: 1

Re: hero9 black set up auto upload no networks found

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Galaxy s10+ just got hero9 for Xmas. . Wont update. Cant use on phone. Whats the secret??
Also cant get logged into the subscription??