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Sightseer
Posts: 2
Accepted Solution

goproplus

クラウドに入れた動画で短い動画だとアプリへダウンロードできるのですが長い動画だとアプリへダウンロードできません。
なぜ?できないのであれば改善してください。

Accepted Solutions
GoPro
Posts: 8,864

Re: goproplus

Hello @keikeik. What happens when you download long videos? And how long are these videos? Which application are you downloading the media to - is it through Quik for desktop, or the GoPro App? See if you are able to download the videos directly from plus.gopro.com . Also, check if downloading the compressed version or the full version matters. Let us know what you find out. Thanks!

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All Replies
GoPro
Posts: 8,864

Re: goproplus

Hello @keikeik. What happens when you download long videos? And how long are these videos? Which application are you downloading the media to - is it through Quik for desktop, or the GoPro App? See if you are able to download the videos directly from plus.gopro.com . Also, check if downloading the compressed version or the full version matters. Let us know what you find out. Thanks!

Sightseer
Posts: 2

Re: goproplus

Thank you! Thanks to you, this problem has been solved! I'm really thankful to you!
GoPro
Posts: 8,864

Re: goproplus

Great to know that your issue is resolved already, @keikeik. enjoy using your GoPro!