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Tourist
Posts: 2

gopro quik app uploading files to cloud, help

[ New ]

i so basically i need to take the files on the quik app  off my old ipad onto my new one so i bought go pro plus so the files would upload to the cloud and its been about a month and only a handfull of files hve been uploaded onto the cloud, and the ipad has been charged up and connected to wifi for that whole time. so why has only these few files been uploaded, also all the files on the "media" tab have a cloud with a tick in it, what does this mean. please help, thank you


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GoPro
Posts: 30,743

Re: gopro quik app uploading files to cloud, help

[ New ]

Hi @ihvaenonmae

 

What version is the app on?

 

Thumbnail icons in your media library show the status of your upload:

CLOCK - Item is queued for upload

CLOUD+UP - Item uploading

CLOUD+CHECK - Upload completed

EXCLAMATION - There was an error uploading. 

Check out GoPro Subscription - Mobile Upload for reference.

 

You may also check the files through gopro.com/login

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,743

Re: gopro quik app uploading files to cloud, help

[ New ]

Hi @ihvaenonmae

 

What version is the app on?

 

Thumbnail icons in your media library show the status of your upload:

CLOCK - Item is queued for upload

CLOUD+UP - Item uploading

CLOUD+CHECK - Upload completed

EXCLAMATION - There was an error uploading. 

Check out GoPro Subscription - Mobile Upload for reference.

 

You may also check the files through gopro.com/login

 

Thanks!

Ej