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%3CLINGO-SUB%20id%3D%22lingo-sub-30380%22%20slang%3D%22en-US%22%3Egoogle%20pixel%20xl%20gopro%204%20connection%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-30380%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20been%20using%20my%20gopro%204%20with%20Galaxy%20S6%20edge%20for%20a%20while%20but%20I%20switched%20my%20phone%20to%20Google%20Pixel%20XL%20and%20I%20can%20no%20longer%20connect%20my%20phone%20via%20wifi%20using%20the%20app.%20I%20downloaded%20Quik%20for%20desktop%20to%20connect%20my%20GoPro%204%20to%20update%20the%20software%20but%20still%20cannot%20connect%20to%20it.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20someone%20help%20please%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGoogle%20Pixel%20XL%3C%2FP%3E%3CP%3EAndroid%20Nougat%207.1.1%3C%2FP%3E%3CP%3EGoPro%20Hero%204%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-31999%22%20slang%3D%22en-US%22%3ERe%3A%20google%20pixel%20xl%20gopro%204%20connection%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-31999%22%20slang%3D%22en-US%22%3EI%20can't%20either!%20Can%20someone%20at%20GoPro%20step%20up%3F%20Thanks!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-32083%22%20slang%3D%22en-US%22%3ERe%3A%20google%20pixel%20xl%20gopro%204%20connection%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-32083%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20here%20-%20trying%20to%20connect%20Google%20Pixel%20with%20my%20Hero%204%20and%20it%20stays%20stuck%20on%20%22Connecting..%20This%20may%20take%20up%20to%20a%20minute%22%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-32093%22%20slang%3D%22en-US%22%3ERe%3A%20google%20pixel%20xl%20gopro%204%20connection%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-32093%22%20slang%3D%22en-US%22%3E%3CP%3EI%20just%20found%20out%20what%20the%20problem%20was!%26nbsp%3B%3C%2FP%3E%3CP%3E1.%20Reset%20the%20GoPro%20WiFi%20(from%20Settings%20option%20in%20the%20camera)%3C%2FP%3E%3CP%3E2.%20Make%20sure%20your%20phone%20does%20not%20have%20any%20GoPro%20device%20showing%20up%20on%20your%20phone's%20either%20Bluetooth%20or%20Wifi%3C%2FP%3E%3CP%3E3.%20Uninstall%20Capture%20if%20you%20have%20installed%20it%20previously%20to%20have%20a%20clean%20plate.%20(This%20is%20where%20my%20own%20problem%20was!%20Somehow%2C%20in%20the%20process%20of%20trying%20to%20pair%20my%20Pixel%20with%20the%20camera%20previously%2C%20the%20camera%20already%20placed%20its%20footprintson%20my%20phone's%20wifi%20and%20Bluetooth%20settings!%20That's%20why%20you%20must%20make%20sure%20that%20at%20this%20point%20the%20camera%20does%20not%20show%20up%20yet%20on%20your%20phone's%20wifi%20or%20Bluetooth%20settings)%3C%2FP%3E%3CP%3E4.%20The%20rest%20is%20easy%20and%20straightforward%3A%20just%20follow%20the%20instructions%20on%20the%20Capture%20app%20to%20pair%20the%202%20devices%20(as%20if%20you%20are%20doing%20it)%20for%20the%20first%20time!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGood%20luck!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Highlighted
Sightseer
Posts: 1
Accepted Solution

google pixel xl gopro 4 connection

I have been using my gopro 4 with Galaxy S6 edge for a while but I switched my phone to Google Pixel XL and I can no longer connect my phone via wifi using the app. I downloaded Quik for desktop to connect my GoPro 4 to update the software but still cannot connect to it.

 

Can someone help please?

 

Google Pixel XL

Android Nougat 7.1.1

GoPro Hero 4


Accepted Solutions
Tourist
Posts: 2

Re: google pixel xl gopro 4 connection

I just found out what the problem was! 

1. Reset the GoPro WiFi (from Settings option in the camera)

2. Make sure your phone does not have any GoPro device showing up on your phone's either Bluetooth or Wifi

3. Uninstall Capture if you have installed it previously to have a clean plate. (This is where my own problem was! Somehow, in the process of trying to pair my Pixel with the camera previously, the camera already placed its footprintson my phone's wifi and Bluetooth settings! That's why you must make sure that at this point the camera does not show up yet on your phone's wifi or Bluetooth settings)

4. The rest is easy and straightforward: just follow the instructions on the Capture app to pair the 2 devices (as if you are doing it) for the first time!

 

Good luck!

View solution in original post


All Replies
Tourist
Posts: 2

Re: google pixel xl gopro 4 connection

I can't either! Can someone at GoPro step up? Thanks!
Sightseer
Posts: 1

Re: google pixel xl gopro 4 connection

Same here - trying to connect Google Pixel with my Hero 4 and it stays stuck on "Connecting.. This may take up to a minute"

Tourist
Posts: 2

Re: google pixel xl gopro 4 connection

I just found out what the problem was! 

1. Reset the GoPro WiFi (from Settings option in the camera)

2. Make sure your phone does not have any GoPro device showing up on your phone's either Bluetooth or Wifi

3. Uninstall Capture if you have installed it previously to have a clean plate. (This is where my own problem was! Somehow, in the process of trying to pair my Pixel with the camera previously, the camera already placed its footprintson my phone's wifi and Bluetooth settings! That's why you must make sure that at this point the camera does not show up yet on your phone's wifi or Bluetooth settings)

4. The rest is easy and straightforward: just follow the instructions on the Capture app to pair the 2 devices (as if you are doing it) for the first time!

 

Good luck!