go pro player won't open on my Mac [ New ]

[carpychannon]

Why wont the go pro player open on my mac

[aenriquez · Accepted solution]

Hello @carpychannon. Sorry to hear about the trouble. Run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.

Also, make sure that the minimum system requirements for GoPro Player were met.

If the issue persists, we'd like to gather a few more details to help isolate the issue. Could you please tell us your workflow and the error message (if any)?

You may also share with us a screenshot or recording showing the issue so we can look further into the details.

[aenriquez · Accepted solution]

Hello @carpychannon. Sorry to hear about the trouble. Run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.

Also, make sure that the minimum system requirements for GoPro Player were met.

If the issue persists, we'd like to gather a few more details to help isolate the issue. Could you please tell us your workflow and the error message (if any)?

You may also share with us a screenshot or recording showing the issue so we can look further into the details.