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Tourist
Posts: 2

error wifi en aplicacion

[ New ]

Tengo problema al conectar mi aplicacion al wifi, si quiero descargar la actualizacion me marca error de internet. pero solo con la aplicacion. el telefono es un Note 9

GoPro
Posts: 18,315

Re: error wifi en aplicacion

[ New ]

Hello @carlosv66832. Sorry to hear about the trouble. Try manually updating the camera firmware instead. After this, you should be able to pair the camera with your phone as normal. There are steps here https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras to guide you through the process. Let us know how it goes. 

Tourist
Posts: 2

Re: error wifi en aplicacion

[ New ]

El problema no es la camara, es la aplicacion.

GoPro
Posts: 24,297

Re: error wifi en aplicacion

[ New ]

Hi @carlosv66832

 

We are currently working on the issues regarding updates via the app on Android devices.

In the mean time, we suggest completing the update manually.

 

Thanks!

Ej