edited videos won't save [ New ]

[redlift31240]

Hi,

When i'm trying to edit videos on the gopro app in android, i can't find the SAVE bottom, it looks like this:  

Any help who to save videos? 

Thanx. 

[aenriquez]

@redlift31240, thanks for reaching out. What's the phone model used and the mobile OS version? Please ensure to have the latest version of the GoPro App (6.2.2) installed. If you haven't done yet, clear cache on the app (phone) settings (just clear cache and not clear data) and restart your phone.

[redlift31240]

Hi,

thank you for the answer! 

i'm using Huawei P20, EMUI 9.1.0 with android 9.

i did cache clean up and still can't save the videos ):

any other suggestion?

[aragon1006]

Hi @redlift31240

Would you be able to do a test edit using another phone?

Thanks!

Ej