connections? [ New ]

[queball4u]

app 5.1.1 (2869)

firm ware 2.51

recently after updating ios app, the connection and setting functions with my 2 gopro sessions 4k have been tedious.  i would have to boot down, back up, reset connections multiple times just to even connect to one of them, half an hour later i can finally view and set the camera.. but while doing so it is so choppy and lagging that again another 20mins have gone by.. when i want to go into settings and make a change it does not take, it just says can not up date at this time.

kind of fustrated with these cameras and they are suppos to be the best out there, maybe should have went with a sony instead.

[mariustanya · Accepted solution]

Sorry to hear that you are having issues with the app, @queball4u. There are troubleshooting steps here https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin... that will help reset the connection. Have a go at those steps and let us know how it works out. Best regards!

[mariustanya · Accepted solution]

Sorry to hear that you are having issues with the app, @queball4u. There are troubleshooting steps here https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin... that will help reset the connection. Have a go at those steps and let us know how it works out. Best regards!