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Reply
Sightseer
Posts: 1
Accepted Solution

connect gopro to quik system on computer

I am just trying to connect my hero session gopro to quik on my computer. However I have the new macbook computer that only has the USB-C outlet. I am plugging the cord that came with my hero session into my usb (to usb-C) adapter that came with my computer. I see that it is not a faulty USB because it is charging my gopro and the gopro recognizes that it is connected to a usb. However, my gopro device will not pop up on my computer or in quik. and I can't find it anywhere on my computer


Accepted Solutions
GoPro
Posts: 10,213

Re: connect gopro to quik system on computer

 

Hi @mollysullivan20

 

Please go over the steps listed on this article to get your camera recognized by Quik for Desktop.

 

It is also important that both the camera and the app have the latest software version. https://gopro.com/help/articles/block/Software-Update-Release-Information

 

Let us know how it goes.

 

 

Regards,

Ej

 

View solution in original post


All Replies
GoPro
Posts: 10,213

Re: connect gopro to quik system on computer

 

Hi @mollysullivan20

 

Please go over the steps listed on this article to get your camera recognized by Quik for Desktop.

 

It is also important that both the camera and the app have the latest software version. https://gopro.com/help/articles/block/Software-Update-Release-Information

 

Let us know how it goes.

 

 

Regards,

Ej