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Tourist
Posts: 16

cannot lock Orientation

HI Guys, i got my GoPro Hero8 and

i'm not having any luck locking orientation so my videos always record upright even if i turn the camera upside down.

when I go to Preferences, Touch Screen and orientation, my options are (ALL)  which is not changeable and on the bottom has (Landscape) which is in blue but when i click on it it just takes me to another setting but its just also Landscape. I tried to follow a video off youtube where the guy was showing how to change but in his video it says (orientation Up)  mine does not. any idea on how I can change that setting?

thank you.

 

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GoPro
Posts: 15,807

Re: cannot lock Orientation

Hi @hrsoto

 

Please see if resetting the camera will help.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

 

Thanks!

Ej

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Tourist
Posts: 16

Re: cannot lock Orientation

Hi Aragon1006, I tried to updat the firmware manually because on the site it says there was a release in Jan 2020 i think .160

and im on 1.50 but the app did not detect any updates available / im trying to updat via the gopro app on my tablet to see if it pick up.