Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Tourist
Posts: 2

can't install go pro app on MacBook

[ New ]

Just ordered the new GoPro Hero 9 Black

I cant install the gopro app on my MacBook
MacBook Pro (15-inch, Early 2011)
2 GHz Intel Core i7

16 GB RAM

Intel HD Graphics 3000 512 MB

macOS High Sierra V 10.13.6 (Cannot update OS)

 

Any solutions?

 

GoPro
Posts: 28,918

Re: can't install go pro app on MacBook

[ New ]

Hi @edwards05318

 

Are you referring to Quik for Desktop?

Check out GoPro legacy software

 

Also, please note that while some functions of cameras may work with Quik for Desktop, we have not provided any updates to the program prior to HERO8 and therefore we are unable to determine what features will work, what won't, and what consistency you may get with HERO8 and newer models. 

 

Thanks!

Ej

 

Tourist
Posts: 2

Re: can't install go pro app on MacBook

[ New ]

GoPro Player.  See picture attached.....

Cant update macbook because its Early 2011 and is running macOS "High Sierra" V 10.13.6

Looks like I'll have to use other non GoPro apps to view and edit footage.  Shame but no great problem.GoPro Player NO.jpg

GoPro
Posts: 3,244

Re: can't install go pro app on MacBook

[ New ]
Hi,

It can't be installed because you need macOS version 10.14 or later.
You mentioned that you have 10.13.6.