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Tourist
Posts: 2

can�t connect my Gopro Hero 4 to my Samsung A71

[ New ]

I have a GoPro Hero 4 and I would like it to work with my Samsung A71 and GoPro Quik app, but I can't, I follow the instructions, but there will be no option to enter the 4 ciffed pin code, my GoPro is named Helga2011 and uses the same as password , but I'm just told it's the wrong password once the app gets there.
The weird thing is so just that I can make it work with my Huawei tablet which comes there first enter the PIN and then finds the camera and then I type the password and then they get paired and then it works there. It's a little impractical to have to run around with a tablet to be able to remotely control the camera.


Accepted Solutions
Tourist
Posts: 2

Re: can�t connect my Gopro Hero 4 to my Samsung A71

[ New ]

Hi
Thanks for the help, has made it work now, I had to manually add blutooth connection before I started connection via app, app can not even find the blutooth connection but after several attempts I found that it was what was needed, then went there all easily enough.
Regards Mogens

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GoPro
Posts: 26,335

Re: can�t connect my Gopro Hero 4 to my Samsung A71

[ New ]

Hi @mogensj4053

 

Turn the camera's wireless connection on.

On your phone, open the connection settings.

Delete/Forget the camera's Wi-Fi name and Bluetooth ID.

 

 

Open the app and delete the camera name.

Relaunch the app then try pairing the camera gain.

See GoPro Quik: Pair Your Camera 

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej

 

Tourist
Posts: 2

Re: can�t connect my Gopro Hero 4 to my Samsung A71

[ New ]

Hi
Thanks for the help, has made it work now, I had to manually add blutooth connection before I started connection via app, app can not even find the blutooth connection but after several attempts I found that it was what was needed, then went there all easily enough.
Regards Mogens