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%3CLINGO-SUB%20id%3D%22lingo-sub-307762%22%20slang%3D%22en-US%22%3EYour%20camera%20password%20cannot%20be%20%22goprohero%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-307762%22%20slang%3D%22en-US%22%3EI%20have%20restarted%20my%20GP4%20but%20it%20keeps%20saying%20that%20goprohero%20is%20not%20the%20right%20password.%20I%20reseted%20all%20Wi-Fi%20and%20the%20camera%20it%20self%20bur%20no%20no%20thing.%20I%20show%20like%20a%20red%20banner%20whenever%20I%20put%20the%20GoProhero%20password%20word%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-307762%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Android%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-307873%22%20slang%3D%22en-US%22%3ERe%3A%20Your%20camera%20password%20cannot%20be%20%22goprohero%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-307873%22%20slang%3D%22en-US%22%3E%3CP%3EThere%20are%20two%20options%20on%20the%20GoPro%20Hero%204%20black.%26nbsp%3B%20One%20is%20a%20camera%20reset%20and%20the%20other%20is%20a%20Reset%20WiFi.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMake%20sure%20you%20select%20Reset%20WiFi.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThen%20try%20pairing%20your%20camera%20and%20app%20again.%26nbsp%3B%20If%20you%20still%20get%20the%20%22incorrect%20password%22%20the%20problem%20may%20be%20with%20your%20device%20if%20you%20are%20using%20Android.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPull%20down%20your%20top%20menu%20and%20select%20WiFi.%26nbsp%3B%20In%20the%20WiFi%20list%2C%20delete%2Fforget%20your%20GoPro%20connection.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThere%20should%20be%20another%20tab%20on%20the%20top%20in%20your%20WiFi%20connections%20labeled%20%22Advanced%22.%26nbsp%3B%20Select%20the%20%22Advanced%22%20tab%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20%22Advanced%22%2C%20scroll%20down%20to%20%22Manage%20Networks%22%20and%20select%20that%20option.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20there%20you%20will%20see%20a%20list%20of%20all%20networks%20you%20have%20connected%20to.%26nbsp%3B%20Select%20any%2Fall%20references%20to%20your%20gopro%20camera%20by%20pressing%20them%20one%20at%20a%20time.%26nbsp%3B%20From%20the%20pop%20up%20select%20%22Forget%22.%26nbsp%3B%20This%20will%20delete%20all%20the%20GoPro%20connection%20history%20and%20saved%20passwords.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENow%20you%20can%20reset%20your%20camera's%20wifi%2C%20open%20your%20app%20and%20try%20reconnecting%20to%20your%20camera.%26nbsp%3B%20In%20the%20app%2C%20please%20select%20the%20option%20saying%20that%20this%20is%20the%20first%20time%20you've%20connected%20your%20camera%20to%20the%20app.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Your camera password cannot be "goprohero"

I have restarted my GP4 but it keeps saying that goprohero is not the right password. I reseted all Wi-Fi and the camera it self bur no no thing. I show like a red banner whenever I put the GoProhero password word

Accepted Solutions
Nomad
Posts: 888

Re: Your camera password cannot be "goprohero"

There are two options on the GoPro Hero 4 black.  One is a camera reset and the other is a Reset WiFi.

 

Make sure you select Reset WiFi.

 

Then try pairing your camera and app again.  If you still get the "incorrect password" the problem may be with your device if you are using Android.  

 

Pull down your top menu and select WiFi.  In the WiFi list, delete/forget your GoPro connection.

 

There should be another tab on the top in your WiFi connections labeled "Advanced".  Select the "Advanced" tab

 

In "Advanced", scroll down to "Manage Networks" and select that option.

 

In there you will see a list of all networks you have connected to.  Select any/all references to your gopro camera by pressing them one at a time.  From the pop up select "Forget".  This will delete all the GoPro connection history and saved passwords.

 

Now you can reset your camera's wifi, open your app and try reconnecting to your camera.  In the app, please select the option saying that this is the first time you've connected your camera to the app.

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All Replies
Nomad
Posts: 888

Re: Your camera password cannot be "goprohero"

There are two options on the GoPro Hero 4 black.  One is a camera reset and the other is a Reset WiFi.

 

Make sure you select Reset WiFi.

 

Then try pairing your camera and app again.  If you still get the "incorrect password" the problem may be with your device if you are using Android.  

 

Pull down your top menu and select WiFi.  In the WiFi list, delete/forget your GoPro connection.

 

There should be another tab on the top in your WiFi connections labeled "Advanced".  Select the "Advanced" tab

 

In "Advanced", scroll down to "Manage Networks" and select that option.

 

In there you will see a list of all networks you have connected to.  Select any/all references to your gopro camera by pressing them one at a time.  From the pop up select "Forget".  This will delete all the GoPro connection history and saved passwords.

 

Now you can reset your camera's wifi, open your app and try reconnecting to your camera.  In the app, please select the option saying that this is the first time you've connected your camera to the app.