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Sightseer
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Accepted Solution

Won t upload to cloud

The GoPro footage from my camera is loaded on my iPad. I have it set up to load in the cloud. It has done this perfectly fine, but now it has stopped and i cannot seem to make the footage go to the cloud from my iPad, any suggestions?

Thanks.

Mel


Accepted Solutions
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GoPro
Posts: 1,386

Re: Won t upload to cloud

I've found that logging out and logging back in to GoPro Plus can help to start back the upload.

View solution in original post


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Sightseer
Posts: 1

Re: Won t upload to cloud

When I download the videos to my iPad and I want the videos to be uploaded to the GoPro plus cloud, it’s really a misters when it will get to the cloud.
I’ve tried uploading from the iPad via the GoPro plus website, that works, but if the video is too large most likely it will freeze or something wrong will happen and it does not get uploaded.

The best solution is to do a manual upload via the camera, I have a GoPro Hero 7 black.

GoPro should really improve their GoPro Plus service. Uploading is a pain. There’s no way of sorting the videos that are uploaded. Maybe make some folders, make a way to write video titles and comments
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GoPro
Posts: 17,624

Re: Won t upload to cloud

Hi @nicegorge1006

 

On the GoPro app, try switching the mobile upload on and off.

After turning it off. relaunch the app before switching it back on.

 

Thanks for the feedback @dekko1

We'll have this shared to the team.

 

Regards,

Ej

 

 

Highlighted
GoPro
Posts: 1,386

Re: Won t upload to cloud

I've found that logging out and logging back in to GoPro Plus can help to start back the upload.