Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
GoPro Apps for Mobile
Reply
Sightseer
Posts: 1

Won t connect to wifi

[ New ]
I’m trying to start up my GoPro and the WiFi name won’t come up even though the blue light is flashing.

Accepted Solutions
GoPro
Posts: 15,660

Re: Won t connect to wifi

[ New ]

@fastdive0232, please try to perform a factory reset on your camera. Check out this article for the step-by-step instructions: Reset Camera Settings
 

If the issue persists, please try these troubleshooting steps accordingly: 

  1. Remove your camera entry from the GoPro App's history. 
    • Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
    • iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
  2. Reset your camera’s Wi-Fi settings using the instructions here
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions here

 

Hopefully, this helps. Let us know how it goes.

View solution in original post


All Replies
GoPro
Posts: 15,660

Re: Won t connect to wifi

[ New ]

@fastdive0232, please try to perform a factory reset on your camera. Check out this article for the step-by-step instructions: Reset Camera Settings
 

If the issue persists, please try these troubleshooting steps accordingly: 

  1. Remove your camera entry from the GoPro App's history. 
    • Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
    • iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
  2. Reset your camera’s Wi-Fi settings using the instructions here
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions here

 

Hopefully, this helps. Let us know how it goes.