Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Sightseer
Posts: 1

Wifi connection unreliable

This is a gopro session 5 black. The wifi connection to my android is very unreliable and flaky. Sometimes it works, but half of the time the app spins the wheels and comes back with an error "Something went wrong. Please check your wifi connection and try again". I have repeatedly verified that the wifi is connected and the signal is strong. Every time I had to shoot something in a hurry, I ended up spending far too much time fiddling with the wifi. Is there anything I can do to make this process smoother? The only reason I need the wifi is to make sure the camera angle is set correctly. 

Highlighted
GoPro
Posts: 12,909

Re: Wifi connection unreliable

Hi @foggyshore5477

 

What phone are you using?

Do you have the camera, the app and the phone up to date?

To isolate the issue, would you mind pairing the camera with another phone?

 

Let us know how it goes.

 

Thanks!

Ej