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Sightseer
Posts: 1

Why will my vid not save on my android after I have made it? I have enough storage and memory space.

Why will my vid not save on my android after I have made it? I have enough storage and memory space. Please advise 

GoPro
Posts: 7,117

Re: Why will my vid not save on my android after I have made it? I have enough storage and memory...

Hello @lauy. Which mobile app are you using? Do you have the latest version installed? Are you getting any particular error message or notification when you attempt to save your video?

 

If you are using Quik for mobile, the suggested steps-to-fix here https://gopro.com/help/articles/question_answer/Quik-for-mobile-Crashes will help. Have a go at them and let us know how it works out. Thanks!