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Sightseer
Posts: 1
Accepted Solution

Why doesn't it give me the " GoPro APP " option when I go to my "Pairing Menu" on my camera ?

I'm having a problem getting my GoPro Hero 4 silver to connect to my phone ? When I get to the step to choose my "Pairing" on the camera menu, it doesn't give me the "GoPro APP" option ? It only gives me the "WiFi RC" option?


Accepted Solutions
GoPro
Posts: 7,857

Re: Why doesn't it give me the " GoPro APP " option when I go to my "Pairing Menu" on my camera ?

Try manually updating your camera first, @beerwolf. You can find instructions here to guide you through the process. Make sure that the camera battery is fully charged and that the SD card is formatted prior to the update. After the update, re-pair your camera with your phone. Should you encounter anymore issue, the steps detailed in this article will help. Let us know how it works out. Best regards!

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All Replies
GoPro
Posts: 7,857

Re: Why doesn't it give me the " GoPro APP " option when I go to my "Pairing Menu" on my camera ?

Try manually updating your camera first, @beerwolf. You can find instructions here to guide you through the process. Make sure that the camera battery is fully charged and that the SD card is formatted prior to the update. After the update, re-pair your camera with your phone. Should you encounter anymore issue, the steps detailed in this article will help. Let us know how it works out. Best regards!