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Tourist
Posts: 2
Accepted Solution

Why can’t I playback my videos

Hi, I go new GoPro 6 and have recorded in 4K 60. But when I downloaded on to my IPad it doesn’t play. When I tried on computer Windows it only plays to sound. What can I do to get it working. I have updated all software.

 


Accepted Solutions
Hiker
Posts: 13

Re: Why can’t I playback my videos

Hero6 uses the new HEVC file format.

 

I ran into the same problem. My iMac and Macbook are several years old and the video was very choppy, doesn’t have hardware support for the new HEVC file format. It although works just fine on my 2017 IPad Pro. I can quick GoPro apps and they playback, and I do some video editing with LumaFusion on the iPad and 4K 60FPS works fantastic there.

 

It all depends on how old you hardware is. If you have older hardware, you may want to record in a lower resolution or you can use the free app Handbrake and covert the codec over to h.264 instead of HEVC.

 

Good luck!

 

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All Replies
Hiker
Posts: 13

Re: Why can’t I playback my videos

Hero6 uses the new HEVC file format.

 

I ran into the same problem. My iMac and Macbook are several years old and the video was very choppy, doesn’t have hardware support for the new HEVC file format. It although works just fine on my 2017 IPad Pro. I can quick GoPro apps and they playback, and I do some video editing with LumaFusion on the iPad and 4K 60FPS works fantastic there.

 

It all depends on how old you hardware is. If you have older hardware, you may want to record in a lower resolution or you can use the free app Handbrake and covert the codec over to h.264 instead of HEVC.

 

Good luck!

 

Tourist
Posts: 2

Re: Why can’t I playback my videos

Hmmmmm........ Okay new file formate makes sense, but I have IPad Pro 2016 with last updated software it should catch this  new format. I need to take trip to the local  apple store and check this out.