10-07-2016 03:06 PM
What if I am in an area with no cell service (like you know, when I use my adventure camera for adventuring). How do I use the app to control the camera then?
Stop with the data mining.
Solved! Go to Solution.
11-08-2016 08:34 PM
Looks like things are really bad at Go Pro. Their sales and stock are tanking, the Karma got recalled, the Capture app is causing an uproar within the userbase, and Go Pro doesn't seem to care except to salvage the Karma's failed launch.
Goodbye Go Pro, I shall use your cameras until they break but you shall not see a single cent of my money anymore. I will even stop buying GP accessories. Plenty of alternatives in Amazon.
10-14-2016 09:12 PM
10-28-2016 05:48 PM
Doesn't answer the question. What VALUE is added to me as a user and customer and how does this IMPROVE my Go Pro experience? It seems that GP lost its orientation. On one hand, the company is trying to streamline the product's appearance but at the same time they are slowly getting difficult to use. Take a page out of the iPhone's interface.
In the meantime, no Hero 5 for me.
10-28-2016 09:08 PM
@frank255 - The value to the customer is that it will allow us to understand how our customers use our products and identify any pain points so we can create even better products in the future.
10-28-2016 09:38 PM
10-28-2016 09:50 PM
@jeffreybgeorge - You can still use the Capture app while offline as long as you've logged in or even just used the Capture app at least one time in the last 30 days.
We have passed along that feedback.
10-28-2016 10:21 PM
I have no idea why, but after 6 days, I was logged out a second time. I have the most current App version.
If I login and 28 days pass before I login a second time, do I have to login again in two days or does the clock reset for another 30 days?
I am guessing, the advice we should give users is to logout just before your trip then login again?