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Tourist
Posts: 8
Accepted Solution

Where is my media IOS

Hero 7 Black just updated the camera. I can control the camera from my phone and I can see the media on my GoPro. When I try to upload the media to my phone nothing is found on the app. Any suggestions? TIA.

Accepted Solutions
Highlighted
Tourist
Posts: 8

Re: Where is my media IOS

I actually fixed it after reading another thread. Thank you though.

PN

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Tourist
Posts: 8

Re: Where is my media IOS

 
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GoPro
Posts: 18,795

Re: Where is my media IOS

Hello @pointnemo

 

Are you able to play the files on the camera?

While the camera is paired with the app, please try to scroll down all the way to the bottom of the Media page. 
See if the files were just back-dated.

You may also check the files on the SD card using a computer.

Let us know how it goes.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 8

Re: Where is my media IOS

I actually fixed it after reading another thread. Thank you though.

PN
Highlighted
GoPro
Posts: 18,795

Re: Where is my media IOS

Cool @pointnemo

Feel free to post back if something comes up.

 

Regards,

Ej