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Tourist
Posts: 2

When I try to access my cloud in the app, it just keeps on with the to revolving circles

[ Edited ]

I had this cloud ( so all videos )before .. now i remove the app and install again still scrolling screen 

You can switch between APP and CLOUD , when i log in via gopro.com and login than i can find all my data why not working with the phone...

greetz from  holland jankarel(janwindsurf)

 

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Tourist
Posts: 2

Re: When I try to access my cloud in the app, it just keeps on with the to revolving circles

gopro.png

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GoPro
Posts: 19,589

Re: When I try to access my cloud in the app, it just keeps on with the to revolving circles

Hello @janwindsurf

 

Do you have your phone and the app up to date?

Kindly check the version number of the app. 

If possible, please test it with another phone.

See if the same happens.

 

Thanks!

Ej