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Sightseer
Posts: 1
Accepted Solution

When I power off the LED lights stay on. I've disabled them in the preferences but they stay on.

All three of the LED lights on my Hero 6 Black are staying on after I power down.  I have disabled the LEDs in the preferences but to no avail.  How canI turn them off?


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GoPro
Posts: 6,097

Re: When I power off the LED lights stay on. I've disabled them in the preferences but they stay on.

Hi @fireybeach08160,

 

Try to reset the camera to factory settings. 

After that turn off the LEDs. 

 

If issue persist install new camera firmware manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

 

 

-Jay 

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Highlighted
GoPro
Posts: 6,097

Re: When I power off the LED lights stay on. I've disabled them in the preferences but they stay on.

Hi @fireybeach08160,

 

Try to reset the camera to factory settings. 

After that turn off the LEDs. 

 

If issue persist install new camera firmware manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

 

 

-Jay