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Tourist
Posts: 1

What software supports hero 4 sesssion?

I have a ipad and a Hero 4 Session and the GoPro software will not tecognize GoPro in pairing mode... if it does and I get as far as the “Personalize your camera.  Give it a unique name and password” then it will accept a password but red flag name.  Is says “your camera name contains invalid characters” when I’d does not.  If I reduce the letters to 7 then it tells me “not enough characters” but the moment I add enough characters it gives me this error message agian?  Is this newer software incompatible?  Why so difficult to pair and start using?

 

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GoPro
Posts: 8,889

Re: What software supports hero 4 sesssion?

Hi @sharphill643

 

You may check the guidelines when creating a Wi-Fi name and password on this link.

Try resetting the camera's Wi-Fi information.

Once done, proceed with the pairing process.

Should it still be the same, please try running a manual update.

https://gopro.com/en/us/update/hero_session

 

Let us know how it goes.

 

 

Thanks!

Ej