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Sightseer
Posts: 1

WTH. why did you guys remove protune??? leave well enough alone.

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WHY did you guys remove protune from my gopro app?!?!?!?????? 

all these extra methods to do the same thing cost me money.  screw you. 

Hiker
Posts: 30

Re: WTH. why did you guys remove protune??? leave well enough alone.

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I think you just discovered why they did it.

 

We are not valued customers, we are people with money - they don't want to make us happy, they want to extract as much as they can from us.

 

By removing the features (that we paid for when we bought the cameras!), they force us to buy the remote.

 

I am hoping that the emarket teaches them a lesson about taking their loyal customers for granted.

GoPro
Posts: 30,760

Re: WTH. why did you guys remove protune??? leave well enough alone.

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Hello Everyone!

 

The ability to change Protune settings and the camera beep volume are no longer on the GoPro app.

Protune and camera beep settings can still be controlled on the camera. If you are looking for other ways to change these settings, visit The Inside Line https://gopro.com/en/us/news/gopro-app-protune-feature-updates for recommended tips and tricks.

We are also continuing to develop new features and ways of accessing existing camera settings to be most useful to GoPro users.

 

Thanks!

Ej

Hiker
Posts: 30

Re: WTH. why did you guys remove protune??? leave well enough alone.

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What an incredibly brain dead, BS response by GoPro.  This absolutely proves my point above.

 

 

 

Tourist
Posts: 43

Re: WTH. why did you guys remove protune??? leave well enough alone.

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@paulw284 wrote:

What an incredibly brain dead, BS response by GoPro.  This absolutely proves my point above.

 

 

 


The GoPro marketing teams seems to have no clue on how to actually market to your audience. You would think that giving people what they actually want instead of removing what they want would be a good idea maybe.

Sightseer
Posts: 1

Re: WTH. why did you guys remove protune??? leave well enough alone.

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I see this “copy paste” answer ewerywhere. You’re pathetic gopro. You are on the perfect path to lose youre customers