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GoPro
Posts: 26,279

Re: VERY ANGRY - Multiple 41b Errors - Multiple Factory Rests

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Hi @ferguss64137

 

Thank you for the information.

Feel free to post back if something comes up.

 

Thanks!

Ej

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Tourist
Posts: 5

Re: VERY ANGRY - Multiple 41b Errors - Multiple Factory Rests

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Hi ya,

Upload 41B error again today 🤦‍♂️

Is this a WiFi issue or camera issue?
GoPro
Posts: 26,279

Re: VERY ANGRY - Multiple 41b Errors - Multiple Factory Rests

[ New ]

Hi @ferguss64137

 

Sorry for any trouble caused.

We have recently released an update for the GoPro App on iOS.

Would you mind resetting the connection then set up auto-upload again?

You may also check the status of the files via https://community.gopro.com/t5/en/Manage-upload-page-in-PLUS-cloud/ta-p/650249

 

Thanks!

Ej

Tourist
Posts: 5

Re: VERY ANGRY - Multiple 41b Errors - Multiple Factory Rests

[ New ]
Hi ya,

It started working again but last night the same problem occurred. Manual upload was working this morning but then stopped, with the same error.

I’ve checked the app version and I’m currently running the current version. Hero8 has had the settings reset and repaired with the app, and still have the error.

It will probably work later on but it really needs to be addressed, as what’s the point in paying for the use of the cloud, without actually being able to use it 🤷‍♂️

Many thanks 👍
GoPro
Posts: 26,279

Re: VERY ANGRY - Multiple 41b Errors - Multiple Factory Rests

[ New ]

Hi @ferguss64137

 

We'll have this shared with the team for further checking.

We'll post back for updates.

 

Thanks!

Ej