01-16-2021 02:04 PM
Update failed[ New ]
01-20-2021 01:04 PM
Re: Update failed[ New ]
@ferando, make sure that a recommended SD card is used for your camera.
If the Over the Air (OTA) update fails to install, this may be due to either a wireless connectivity issue or the mobile device itself. Try to unpair the camera with your mobile device and pair the two devices again, then attempt to install the update one more time. You can also try using a different device.
If you continue to get the same problem with the wireless update, using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
Let us know how it goes.