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Sightseer
Posts: 1

Unable to share videos on Android Phones

Hey guys,

 

I'm having issues uploading videos off my Android phone from my GoPro Hero 5 BLACK to Social Media platforms, regardless of whether it's being uploaded directly from the camera via the app or whether the videos have been saved to the phone itself.

 

I found an old thread regarding this saying that the Android GoPro app doesn't support android upload, but surely it's been fixed now as it's been over a year?

 

I don't really want to have to end up buying an iPhone purely for uploading cool videos to Instagram / YouTube - That'll be stupid really.

 

My camera, and goPro phone app are up to date.

 

Can anyone from GoPro advise of if / when this issue will be fixed once and for all? Bit of a piss-take that Android users are being left in the dark.

 

Thanks.

GoPro
Posts: 55

Re: Unable to share videos on Android Phones

Hey, 

 

You should be able to share content saved on your phone using Capture app. Capture requires Android 4.4 and up.

Are you saving the content directly to your phone from the camera? If not, please try doing so and sharing from there. 

 

Can you also please provide this information:

 

Specific Android model:

Operating System Version Number:

Capture Version Number:

How long is your video? The file could be too long to share online.

 

Thanks!