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Unable to connect to go pro app

1 week old go pro 8 was working well with pairing to iPhone. All of a sudden unable to connect when trying to “access media” have tried all suggested trouble shooting tips (disconnect and re connect wi fi, blue tooth, turn on off both phone and go pro, re set both phone and go pro, “forget” go pro on app, deleted and re downloaded app etc) no success. Taken battery out and sd card out then back in with no luck. Downloaded the app on another phone and tried to connect it to their app same error.

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Re: Unable to connect to go pro app


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Re: Unable to connect to go pro app

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Re: Unable to connect to go pro app

@boldrange45720 @peppytree861 

Sorry about that :(

We have several articles with suggestions on how to troubleshoot this - maybe some can help?

Reset connections https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

Pair phone to camera https://community.gopro.com/t5/en/Pair-Your-Camera-with-the-GoPro-App/ta-p/394285