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Sightseer
Posts: 2

Unable to buy subscription

[ New ]

I want to buy a subscription, but after choosing a plan and clicking on the BUY button, an error appears with the text:
BUY ERROR
There was a problem getting the current subscription status. Please try again later.
What to do?


Accepted Solutions
Sightseer
Posts: 2

Re: Unable to buy subscription

[ New ]

It seems that there was some bug. Now everything is ok!

View solution in original post


All Replies
GoPro
Posts: 30,786

Re: Unable to buy subscription

[ New ]

Hi @agilecave17382

 

To confirm, are you trying to sign up for the Quik subscription?

Please make sure that the app is on the latest version.

If it's still the same, kindly send us a screenshot of the error.

 

Thanks!

Ej

GoPro
Posts: 3,550

Re: Unable to buy subscription

[ New ]
Also, where are you located? Currently we cannot offer subscriptions in all regions of the world.
Sightseer
Posts: 2

Re: Unable to buy subscription

[ New ]

It seems that there was some bug. Now everything is ok!

GoPro
Posts: 30,786

Re: Unable to buy subscription

[ New ]

Great! @agilecave17382

Feel free to post back if anything comes up.

 

Thanks!