06-04-2019 12:38 PM
@superstorm25775, have you already tried resetting the Wi-Fi connections? Please follow these troubleshooting steps accordingly:
- Remove your camera entry from the GoPro App's history.
- Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history.
- Reset your camera’s Wi-Fi settings using the instructions HERE.
- Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions HERE.
06-05-2019 10:58 PM
06-05-2019 11:05 PM
06-06-2019 08:47 AM
06-07-2019 04:01 PM
We're currently coordinating with the team in charge regarding this issue. Rest assured, we'll keep everyone posted with any information that we get. I appreciate your time and patience throughout this process.
06-15-2019 09:16 AM