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Tourist
Posts: 3

Re: Unable to Access Camera and control it or download files from it through app

I'm still having the problem cause i dont have any upgrade of my device A50 please let me know where u found the software upgrade please
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GoPro
Posts: 13,118

Re: Unable to Access Camera and control it or download files from it through app

Awesome! Thank you for the update, @oldbluff76322, @fireyboost70141, and @troopers88 !

 

@cancunbiker - You might check with Android Support to see into getting your device OS updated. Let us know how it goes on your end. Thanks!

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Tourist
Posts: 6

Re: Unable to Access Camera and control it or download files from it through app

I am glad to learn that the connection problem (especially of the Samsung A50) is resolved for many users after the update. The way I understand it, is that the network operators roll out the Android updates after testing. So, it is not available in all countries at the same time. So, hopefully the operators will roll it out in my country soon.

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Tourist
Posts: 10

Re: Unable to Access Camera and control it or download files from it through app

Wow! It finally worked! Thank you guys for the support! 

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Tourist
Posts: 6

Re: Unable to Access Camera and control it or download files from it through app

No meu A50 não possui nenhuma atualização disponível. Será se a atualização não chegou no Brasil?
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Tourist
Posts: 3

Re: Unable to Access Camera and control it or download files from it through app

There are not any upgrade to mexico yet... when
??
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Explorer
Posts: 12,961

Re: Unable to Access Camera and control it or download files from it through app

You have to check with your phone network carrier about that. It has nothing to do with GoPro. The app is available through the Google Play Store. Everything else depends on you phone network provider.
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Sightseer
Posts: 1

Hero 4 Silver não conecta Wi-Fi iPhone 13.1.2

O iPhone não reconhece o Wi-Fi da Hero 4. Já atualizei 3 vezes o aplicativo é nada!!