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Tourist
Posts: 2

Trouble posting to facebook

When I share a video to Facebook from the Quik app and click on the Facebook post it opens a GoPro window that says "processing" however that action does not seem to finish and the video is not appearing

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GoPro Community Manager
Posts: 7,052

Re: Trouble posting to facebook

One thing that might help is to be sure to be signed into your Facebook account first. As an alternative, you can also save any videos first and then upload within Facebook. More info on sharing is at https://gopro.com/help/articles/how_to/How-to-Share-GoPro-Video-to-Social-Sharing-Apps.

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Tourist
Posts: 2

Re: Trouble posting to facebook

Hi, I was logged into Facebook. I want to share from the Quik app, not from the GoPro app so the article is not helpful. I can upload the video from my photos in IOS but then it does not show on full screen in facebook and it does not produce the music that was added to the video in the Quik app.

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GoPro Community Manager
Posts: 7,052

Re: Trouble posting to facebook

Our team at https://gopro.com/help/ContactUs can help with some more troubleshooting steps.